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Aspro (No Parent) Title (Basic View) Product Who When Added (Verified: ON) Removed
113910 Seatback - Screen Saver HU1 1 Dev 23/01/2018 15:42 3 0.00
113910 Seatback - Screen Saver HU1 1 Dev 23/01/2018 15:42 2 3.00
113910 Seatback - Screen Saver HU1 Neil Thaxter 01/02/2018 16:45 Blocks 114142
113910 Seatback - Screen Saver HU1 Neil Thaxter 01/02/2018 16:46 Blocks 114142
113910 Seatback - Screen Saver HU1 Mark Tucker 22/06/2018 10:27 25 2.00
113910 Seatback - Screen Saver HU1 Matthew Slocombe 24/08/2018 16:39 ASSIGNED NEW
113910 Seatback - Screen Saver HU1 Matthew Slocombe 24/08/2018 16:39 matthew slocombe 1development
113910 Seatback - Screen Saver HU1 Matthew Slocombe 24/08/2018 16:59 15 25.00
113910 Seatback - Screen Saver HU1 Matthew Slocombe 29/08/2018 16:56 2018-08-29
113910 Seatback - Screen Saver HU1 Matthew Slocombe 29/08/2018 16:56 0 15.00
113910 Seatback - Screen Saver HU1 Matthew Slocombe 31/08/2018 17:00 RESOLVED ASSIGNED
113910 Seatback - Screen Saver HU1 Matthew Slocombe 20/09/2018 10:14 ASSIGNED RESOLVED
113910 Seatback - Screen Saver HU1 Matthew Slocombe 25/09/2018 09:11 NEW ASSIGNED
113910 Seatback - Screen Saver HU1 Matthew Slocombe 25/09/2018 09:11 1development matthew slocombe
113910 Seatback - Screen Saver HU1 Neil Thaxter 03/10/2018 15:06 2018-08-29
113910 Seatback - Screen Saver HU1 Neil Thaxter 13/11/2018 10:43 ASSIGNED NEW
113910 Seatback - Screen Saver HU1 Neil Thaxter 13/11/2018 10:43 tom stevens 1development
113910 Seatback - Screen Saver HU1 Neil Thaxter 13/11/2018 15:19 RESOLVED ASSIGNED
113910 Seatback - Screen Saver HU1 James O'Brien 11/12/2018 11:50 VERIFIED FIXED RESOLVED
113910 Seatback - Screen Saver HU1 Mark Glover 04/02/2021 14:24 CLOSED VERIFIED
   |-117477 Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 14:14 2018-08-13
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 14:14 1.0 0.00
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 14:14 ASSIGNED NEW
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 14:14 tom stevens 1development
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 14:27 RESOLVED ASSIGNED
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 14:27 0.0 1.00
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 15:02 ASSIGNED RESOLVED
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 13/08/2018 17:01 2 0.00
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 14/08/2018 15:09 0 2.00
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Tom Stevens 14/08/2018 15:11 RESOLVED ASSIGNED
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 James O'Brien 20/08/2018 10:58 VERIFIED FIXED RESOLVED
   | Audio Now Playing on Top Bar - Item comes back after waking up from screen saver HU1 Mark Glover 04/02/2021 14:26 CLOSED VERIFIED
   |-117793 Default brightness increases the brightness when set lower than default HU1 Matt House 03/09/2018 17:38 ASSIGNED NEW
   | Default brightness increases the brightness when set lower than default HU1 Matt House 03/09/2018 17:38 matt house 1development
   | Default brightness increases the brightness when set lower than default HU1 Matt House 03/09/2018 17:38 1 0.00
   | Default brightness increases the brightness when set lower than default HU1 Matt House 03/09/2018 17:43 0 1.00
   | Default brightness increases the brightness when set lower than default HU1 Matt House 03/09/2018 17:43 2018-09-04
   | Default brightness increases the brightness when set lower than default HU1 Matt House 03/09/2018 17:43 RESOLVED ASSIGNED
   | Default brightness increases the brightness when set lower than default HU1 James O'Brien 04/09/2018 14:32 REOPENED RESOLVED
   | Default brightness increases the brightness when set lower than default HU1 Matt House 04/09/2018 16:34 RESOLVED REOPENED
   | Default brightness increases the brightness when set lower than default HU1 Matt House 04/09/2018 16:35 1 0.00
   | Default brightness increases the brightness when set lower than default HU1 Matt House 13/09/2018 13:38 0 1.00
   | Default brightness increases the brightness when set lower than default HU1 James O'Brien 17/09/2018 22:22 VERIFIED FIXED RESOLVED
   | Default brightness increases the brightness when set lower than default HU1 Mark Glover 04/02/2021 14:27 CLOSED VERIFIED
   |-117804 Screen Saver should not come on when playing games HU1 Matthew Slocombe 05/09/2018 16:55 1 0.00
   | Screen Saver should not come on when playing games HU1 Matthew Slocombe 06/09/2018 09:22 ASSIGNED NEW
   | Screen Saver should not come on when playing games HU1 Matthew Slocombe 06/09/2018 09:22 matthew slocombe 1development
   | Screen Saver should not come on when playing games HU1 Matthew Slocombe 06/09/2018 16:19 RESOLVED ASSIGNED
   | Screen Saver should not come on when playing games HU1 Matthew Slocombe 13/09/2018 13:38 0 1.00
   | Screen Saver should not come on when playing games HU1 Neil Thaxter 13/09/2018 14:55 VERIFIED FIXED RESOLVED
   | Screen Saver should not come on when playing games HU1 Mark Glover 04/02/2021 14:30 CLOSED VERIFIED
   |-117810 Screen Saver should not come on when watching intro video HU1 Matthew Slocombe 05/09/2018 16:56 1 0.00
   | Screen Saver should not come on when watching intro video HU1 Matthew Slocombe 06/09/2018 16:19 RESOLVED NEW
   | Screen Saver should not come on when watching intro video HU1 Matthew Slocombe 06/09/2018 16:19 matthew slocombe 1development
   | Screen Saver should not come on when watching intro video HU1 Matthew Slocombe 13/09/2018 13:38 0 1.00
   | Screen Saver should not come on when watching intro video HU1 Neil Thaxter 13/09/2018 16:01 VERIFIED FIXED RESOLVED
   | Screen Saver should not come on when watching intro video HU1 Mark Glover 04/02/2021 14:30 CLOSED VERIFIED
   |-117980 Screensaver appears when flight is closed HU1 Matt House 17/09/2018 00:52 ASSIGNED NEW
   | Screensaver appears when flight is closed HU1 Matt House 17/09/2018 00:58 RESOLVED ASSIGNED
   | Screensaver appears when flight is closed HU1 Matt House 17/09/2018 00:58 2018-09-16
   | Screensaver appears when flight is closed HU1 Matt House 17/09/2018 00:58 matt house 1development
   | Screensaver appears when flight is closed HU1 Neil Thaxter 17/09/2018 14:28 VERIFIED FIXED RESOLVED
   | Screensaver appears when flight is closed HU1 James O'Brien 31/10/2018 09:59 REOPENED VERIFIED
   | Screensaver appears when flight is closed HU1 Matt House 31/10/2018 11:33 RESOLVED REOPENED
   | Screensaver appears when flight is closed HU1 James O'Brien 02/11/2018 16:45 VERIFIED WORKSFORME RESOLVED
   | Screensaver appears when flight is closed HU1 Mark Glover 04/02/2021 14:31 CLOSED VERIFIED
   |-118004 Screensaver appears during boot up HU1 Mark Tucker 18/09/2018 09:27 4 0.00
   | Screensaver appears during boot up HU1 Matt House 24/09/2018 21:35 matt house 1development
   | Screensaver appears during boot up HU1 Matt House 24/09/2018 21:35 ASSIGNED NEW
   | Screensaver appears during boot up HU1 Matt House 01/10/2018 15:18 RESOLVED ASSIGNED
   | Screensaver appears during boot up HU1 Matt House 01/10/2018 15:18 2018-10-01
   | Screensaver appears during boot up HU1 Matt House 01/10/2018 15:18 0 4.00
   | Screensaver appears during boot up HU1 Hing Lee 03/10/2018 17:56 VERIFIED FIXED RESOLVED
   | Screensaver appears during boot up HU1 Mark Glover 04/02/2021 14:28 CLOSED VERIFIED
   |-118006 Interactive Restart does not work when the Seatback is in screensaver mode HU1 Matt House 18/09/2018 01:02 ASSIGNED NEW
   | Interactive Restart does not work when the Seatback is in screensaver mode HU1 Matt House 18/09/2018 01:02 2018-09-17
   | Interactive Restart does not work when the Seatback is in screensaver mode HU1 Matt House 18/09/2018 01:02 RESOLVED ASSIGNED
   | Interactive Restart does not work when the Seatback is in screensaver mode HU1 Matt House 18/09/2018 01:02 matt house 1development
   | Interactive Restart does not work when the Seatback is in screensaver mode HU1 Matt House 18/09/2018 01:06 ASSIGNED RESOLVED
   | Interactive Restart does not work when the Seatback is in screensaver mode HU1 Matt House 18/09/2018 01:06 RESOLVED ASSIGNED
   | Interactive Restart does not work when the Seatback is in screensaver mode HU1 James O'Brien 18/09/2018 17:11 VERIFIED FIXED RESOLVED
   | Interactive Restart does not work when the Seatback is in screensaver mode HU1 Mark Glover 04/02/2021 14:30 CLOSED VERIFIED
   |-118055 Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 19/09/2018 15:27 tom stevens 1development
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 19/09/2018 15:27 ASSIGNED NEW
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 19/09/2018 16:37 RESOLVED ASSIGNED
   | Screen saver - APA on during dim state wakes screen up HU1 Tim Pearce 20/09/2018 11:22 REOPENED RESOLVED
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 20/09/2018 16:33 ASSIGNED REOPENED
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 21/09/2018 09:42 5 0.00
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 21/09/2018 09:43 NEW ASSIGNED
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 26/09/2018 16:32 1development tom stevens
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 16/10/2018 17:33 ASSIGNED NEW
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 16/10/2018 17:33 tom stevens 1development
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 17/10/2018 00:58 2 5.00
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 17/10/2018 22:07 RESOLVED ASSIGNED
   | Screen saver - APA on during dim state wakes screen up HU1 Hing Lee 18/10/2018 23:41 REOPENED RESOLVED
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 22/10/2018 14:33 ASSIGNED REOPENED
   | Screen saver - APA on during dim state wakes screen up HU1 James O'Brien 30/10/2018 16:42 Blocks 114142
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 01/11/2018 14:15 0 2.00
   | Screen saver - APA on during dim state wakes screen up HU1 Neil Thaxter 13/11/2018 15:19 Blocks 113910
   | Screen saver - APA on during dim state wakes screen up HU1 Neil Thaxter 13/11/2018 15:19 Blocks 113910
   | Screen saver - APA on during dim state wakes screen up HU1 Neil Thaxter 15/11/2018 15:57 1development tom stevens
   | Screen saver - APA on during dim state wakes screen up HU1 Neil Thaxter 15/11/2018 15:57 NEW ASSIGNED
   | Screen saver - APA on during dim state wakes screen up HU1 Tom Stevens 16/11/2018 15:08 RESOLVED NEW
   | Screen saver - APA on during dim state wakes screen up HU1 Tim Pearce 19/11/2018 13:44 VERIFIED FIXED RESOLVED
   | Screen saver - APA on during dim state wakes screen up HU1 Mark Glover 04/02/2021 14:32 CLOSED VERIFIED
   |-118056 Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 19/09/2018 15:26 ASSIGNED NEW
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 19/09/2018 15:26 tom stevens 1development
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 19/09/2018 16:25 RESOLVED ASSIGNED
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tim Pearce 20/09/2018 11:15 REOPENED RESOLVED
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 20/09/2018 16:37 ASSIGNED REOPENED
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 21/09/2018 09:43 10 0.00
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 21/09/2018 09:47 NEW ASSIGNED
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 24/09/2018 16:37 2018-09-24
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 24/09/2018 16:37 ASSIGNED NEW
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 24/09/2018 16:37 0 10.00
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 24/09/2018 16:48 2018-09-25 2018-09-24
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Neil Thaxter 26/09/2018 09:12 2018-09-25
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Tom Stevens 26/09/2018 16:25 RESOLVED ASSIGNED
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Hing Lee 28/09/2018 23:25 VERIFIED FIXED RESOLVED
   | Screen saver - APA on during Hainan logo screen wakes the screen up and displays APA screen HU1 Mark Glover 04/02/2021 14:31 CLOSED VERIFIED
   |-118060 screen saver - Ent off (state 11) in screen saver to Ent On (state 8) doesn't wake seatback up HU1 Matt House 19/09/2018 18:23 ASSIGNED NEW
   | screen saver - Ent off (state 11) in screen saver to Ent On (state 8) doesn't wake seatback up HU1 Matt House 19/09/2018 18:23 matt house 1development
   | screen saver - Ent off (state 11) in screen saver to Ent On (state 8) doesn't wake seatback up HU1 Matt House 19/09/2018 18:24 2018-09-19
   | screen saver - Ent off (state 11) in screen saver to Ent On (state 8) doesn't wake seatback up HU1 Matt House 19/09/2018 18:24 RESOLVED ASSIGNED
   | screen saver - Ent off (state 11) in screen saver to Ent On (state 8) doesn't wake seatback up HU1 Tim Pearce 20/09/2018 11:38 VERIFIED FIXED RESOLVED
   | screen saver - Ent off (state 11) in screen saver to Ent On (state 8) doesn't wake seatback up HU1 Mark Glover 04/02/2021 14:31 CLOSED VERIFIED
   |-118171 Screensaver during ENT off is the same configuration as ENT on HU1 Robert Hills 27/09/2018 08:52 robert hills 1development
   | Screensaver during ENT off is the same configuration as ENT on HU1 Robert Hills 27/09/2018 08:52 2 0.00
   | Screensaver during ENT off is the same configuration as ENT on HU1 Robert Hills 28/09/2018 13:55 1development robert hills
   | Screensaver during ENT off is the same configuration as ENT on HU1 Robert Hills 28/09/2018 14:38 2018-09-28
   | Screensaver during ENT off is the same configuration as ENT on HU1 Robert Hills 28/09/2018 14:38 RESOLVED NEW
   | Screensaver during ENT off is the same configuration as ENT on HU1 Robert Hills 28/09/2018 14:38 robert hills 1development
   | Screensaver during ENT off is the same configuration as ENT on HU1 Robert Hills 28/09/2018 14:38 0 2.00
   | Screensaver during ENT off is the same configuration as ENT on HU1 James O'Brien 03/10/2018 10:04 VERIFIED INVALID RESOLVED
   | Screensaver during ENT off is the same configuration as ENT on HU1 Mark Glover 04/02/2021 14:32 CLOSED VERIFIED
   |-118461 Seatback - Dimming issues HU1 Robert Hills 16/10/2018 09:12 2 0.00
   | Seatback - Dimming issues HU1 Matt House 16/10/2018 19:07 tom stevens 1development
   | Seatback - Dimming issues HU1 Matt House 16/10/2018 19:07 ASSIGNED NEW
   | Seatback - Dimming issues HU1 Tom Stevens 16/10/2018 21:44 RESOLVED ASSIGNED
   | Seatback - Dimming issues HU1 James O'Brien 17/10/2018 11:11 VERIFIED FIXED RESOLVED
   | Seatback - Dimming issues HU1 James O'Brien 17/10/2018 12:09 REOPENED VERIFIED
   | Seatback - Dimming issues HU1 Tom Stevens 17/10/2018 18:24 ASSIGNED REOPENED
   | Seatback - Dimming issues HU1 Tom Stevens 17/10/2018 21:56 RESOLVED ASSIGNED
   | Seatback - Dimming issues HU1 Hing Lee 18/10/2018 22:07 VERIFIED FIXED RESOLVED
   | Seatback - Dimming issues HU1 James O'Brien 19/10/2018 09:32 REOPENED VERIFIED
   | Seatback - Dimming issues HU1 Tom Stevens 01/11/2018 14:14 10.0 2.00
   | Seatback - Dimming issues HU1 Tom Stevens 01/11/2018 14:14 Seatback - Dimming issues EY seat stays on a Dim screen when waking up from being on Screen Saver
   | Seatback - Dimming issues HU1 Tom Stevens 01/11/2018 14:14 Blocks 118055, 113905, 118759
   | Seatback - Dimming issues HU1 Tom Stevens 01/11/2018 14:14 ASSIGNED REOPENED
   | Seatback - Dimming issues HU1 Tom Stevens 01/11/2018 15:11 15.0 10.00
   | Seatback - Dimming issues HU1 Tom Stevens 01/11/2018 16:53 10 15.00
   | Seatback - Dimming issues HU1 Tom Stevens 06/11/2018 08:51 5 10.00
   | Seatback - Dimming issues HU1 Tom Stevens 09/11/2018 16:08 3 5.00
   | Seatback - Dimming issues HU1 Tom Stevens 12/11/2018 16:55 1 3.00
   | Seatback - Dimming issues HU1 Neil Thaxter 13/11/2018 15:19 Blocks 113910
   | Seatback - Dimming issues HU1 Neil Thaxter 13/11/2018 15:19 Blocks 113910
   | Seatback - Dimming issues HU1 Neil Thaxter 13/11/2018 16:24 Blocks 113905
   | Seatback - Dimming issues HU1 Neil Thaxter 13/11/2018 16:24 Blocks 113905
   | Seatback - Dimming issues HU1 Tom Stevens 13/11/2018 16:39 Blocks 118759
   | Seatback - Dimming issues HU1 Tom Stevens 13/11/2018 16:43 Blocks 118055
   | Seatback - Dimming issues HU1 Tom Stevens 14/11/2018 08:25 0 1.00
   | Seatback - Dimming issues HU1 Tom Stevens 16/11/2018 16:23 RESOLVED ASSIGNED
   | Seatback - Dimming issues HU1 Tim Pearce 21/11/2018 11:44 VERIFIED FIXED RESOLVED
   | Seatback - Dimming issues HU1 Mark Glover 04/02/2021 14:28 CLOSED VERIFIED
   |-118580 Service Blocking - You can still launch maps during VOD when blocked HU1 Matt House 22/10/2018 15:08 ASSIGNED NEW
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Matt House 22/10/2018 15:08 matt house 1development
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Matt House 22/10/2018 15:35 RESOLVED ASSIGNED
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Matt House 22/10/2018 15:35 2018-10-22
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Hing Lee 23/10/2018 00:34 VERIFIED FIXED RESOLVED
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Matt House 23/10/2018 10:35 REOPENED VERIFIED
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Matt House 23/10/2018 10:35 ASSIGNED REOPENED
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Matt House 23/10/2018 10:36 RESOLVED ASSIGNED
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Hing Lee 23/10/2018 20:02 VERIFIED FIXED RESOLVED
   | Service Blocking - You can still launch maps during VOD when blocked HU1 Mark Glover 04/02/2021 14:29 CLOSED VERIFIED
   |-118981 Screensaver comes on when playing a game HU1 Robert Hills 06/11/2018 16:34 2 0.00
   | Screensaver comes on when playing a game HU1 Matt House 07/11/2018 15:12 ASSIGNED NEW
   | Screensaver comes on when playing a game HU1 Matt House 07/11/2018 15:12 matt house 1development
   | Screensaver comes on when playing a game HU1 Matt House 07/11/2018 15:13 RESOLVED ASSIGNED
   | Screensaver comes on when playing a game HU1 Matt House 07/11/2018 15:13 2018-11-07
   | Screensaver comes on when playing a game HU1 Matt House 07/11/2018 15:13 0 2.00
   | Screensaver comes on when playing a game HU1 James O'Brien 08/11/2018 11:04 VERIFIED FIXED RESOLVED
   | Screensaver comes on when playing a game HU1 Mark Glover 04/02/2021 14:32 CLOSED VERIFIED
   |-119174 Screen off - CMI while screen is off then launch VOD from the VHS to the seatback, seatback screen goes off when CMI times out HU1 1 Dev 14/11/2018 12:18 5.00 0.00
   | Screen off - CMI while screen is off then launch VOD from the VHS to the seatback, seatback screen goes off when CMI times out HU1 Tom Stevens 15/11/2018 13:41 ASSIGNED NEW
   | Screen off - CMI while screen is off then launch VOD from the VHS to the seatback, seatback screen goes off when CMI times out HU1 Tom Stevens 15/11/2018 13:41 tom stevens 1development
   | Screen off - CMI while screen is off then launch VOD from the VHS to the seatback, seatback screen goes off when CMI times out HU1 Tom Stevens 15/11/2018 16:13 RESOLVED ASSIGNED
   | Screen off - CMI while screen is off then launch VOD from the VHS to the seatback, seatback screen goes off when CMI times out HU1 Tom Stevens 15/11/2018 16:13 0 5.00
   | Screen off - CMI while screen is off then launch VOD from the VHS to the seatback, seatback screen goes off when CMI times out HU1 Tim Pearce 16/11/2018 15:17 VERIFIED FIXED RESOLVED
   | Screen off - CMI while screen is off then launch VOD from the VHS to the seatback, seatback screen goes off when CMI times out HU1 Mark Glover 04/02/2021 14:29 CLOSED VERIFIED
   |-119177 Screen Saver - Interactive isn't going into full screen saver HU1 1 Dev 14/11/2018 12:17 2 0.00
   | Screen Saver - Interactive isn't going into full screen saver HU1 Tom Stevens 15/11/2018 15:21 tom stevens 1development
   | Screen Saver - Interactive isn't going into full screen saver HU1 Tom Stevens 15/11/2018 15:21 ASSIGNED NEW
   | Screen Saver - Interactive isn't going into full screen saver HU1 Tom Stevens 16/11/2018 09:57 0 2.00
   | Screen Saver - Interactive isn't going into full screen saver HU1 Tom Stevens 16/11/2018 09:57 RESOLVED ASSIGNED
   | Screen Saver - Interactive isn't going into full screen saver HU1 Tim Pearce 16/11/2018 12:19 VERIFIED FIXED RESOLVED
   | Screen Saver - Interactive isn't going into full screen saver HU1 Mark Glover 04/02/2021 14:28 CLOSED VERIFIED
   |-119196 Screen went dim while VOD is playing HU1 Mark Glover 15/11/2018 09:23 Blocks 113910
   | Screen went dim while VOD is playing HU1 Mark Tucker 15/11/2018 09:42 4 0.00
   | Screen went dim while VOD is playing HU1 Tom Stevens 15/11/2018 15:20 ASSIGNED NEW
   | Screen went dim while VOD is playing HU1 Tom Stevens 15/11/2018 15:20 tom stevens 1development
   | Screen went dim while VOD is playing HU1 Tom Stevens 15/11/2018 15:30 0 4.00
   | Screen went dim while VOD is playing HU1 Tom Stevens 15/11/2018 15:30 RESOLVED ASSIGNED
   | Screen went dim while VOD is playing HU1 Hing Lee 15/11/2018 23:13 VERIFIED FIXED RESOLVED
   | Screen went dim while VOD is playing HU1 Mark Glover 04/02/2021 14:31 CLOSED VERIFIED
   |-119197 screen is able to turn off while CMI message is presented. HU1 Mark Glover 15/11/2018 09:23 Blocks 113910
   | screen is able to turn off while CMI message is presented. HU1 Mark Tucker 15/11/2018 09:39 2 0.00
   | screen is able to turn off while CMI message is presented. HU1 Jen McAra 15/11/2018 10:11 RESOLVED NEW
   | screen is able to turn off while CMI message is presented. HU1 Neil Thaxter 15/11/2018 11:25 VERIFIED INVALID RESOLVED
   | screen is able to turn off while CMI message is presented. HU1 Mark Glover 04/02/2021 14:33 CLOSED VERIFIED
   |-119203 screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Mark Tucker 15/11/2018 09:41 1 0.00
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 15/11/2018 13:41 ASSIGNED NEW
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 15/11/2018 13:41 tom stevens 1development
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 16/11/2018 09:31 RESOLVED ASSIGNED
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 16/11/2018 09:31 0 1.00
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tim Pearce 16/11/2018 14:17 REOPENED RESOLVED
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 16/11/2018 14:44 0.2 0.00
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 16/11/2018 14:45 ASSIGNED REOPENED
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 16/11/2018 15:02 RESOLVED ASSIGNED
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tom Stevens 16/11/2018 15:02 0 0.20
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Tim Pearce 19/11/2018 12:23 VERIFIED FIXED RESOLVED
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Mark Glover 21/11/2018 12:12 Blocks 113910
   | screen off/dimmed - changing brightness on VHS doesn't wake seatback up HU1 Mark Glover 04/02/2021 14:28 CLOSED VERIFIED
   |-119206 APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Mark Tucker 15/11/2018 13:59 3 0.00
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Tom Stevens 16/11/2018 15:11 ASSIGNED NEW
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Tom Stevens 16/11/2018 15:11 5.0 3.00
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Tom Stevens 16/11/2018 15:11 tom stevens 1development
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Tom Stevens 16/11/2018 15:44 0 5.00
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Tom Stevens 16/11/2018 15:44 RESOLVED ASSIGNED
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Tim Pearce 19/11/2018 13:54 VERIFIED FIXED RESOLVED
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Mark Glover 21/11/2018 12:13 Blocks 113910
   | APA - APA while in Dimmed with HNA logo doesn't wake the screen up and display APA screen HU1 Mark Glover 04/02/2021 14:29 CLOSED VERIFIED
   |-119207 Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Tom Stevens 15/11/2018 11:06 ASSIGNED NEW
   | Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Tom Stevens 15/11/2018 11:06 1.0 0.00
   | Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Tom Stevens 15/11/2018 15:23 tom stevens 1development
   | Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Tom Stevens 15/11/2018 15:28 RESOLVED ASSIGNED
   | Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Tom Stevens 15/11/2018 15:28 0 1.00
   | Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Tim Pearce 16/11/2018 15:10 VERIFIED FIXED RESOLVED
   | Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Mark Glover 21/11/2018 12:13 Blocks 113910
   | Blocking - Playing VOD, screen off, block MID, screen wakes up HU1 Mark Glover 04/02/2021 14:26 CLOSED VERIFIED
   |-119264 Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tim Pearce 19/11/2018 12:07 Screen saver - Dim and screen off doesn't match seatback when in Ent on/off Screen saver - Dim and screen off doesn't match seatback when in Ent off
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tom Stevens 20/11/2018 08:55 tom stevens 1development
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tom Stevens 20/11/2018 08:55 RESOLVED NEW
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tim Pearce 20/11/2018 09:56 REOPENED RESOLVED
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Mark Tucker 20/11/2018 16:52 1 0.00
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Mark Glover 21/11/2018 12:10 Blocks 113910
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tom Stevens 26/11/2018 17:22 NEW REOPENED
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tom Stevens 26/11/2018 17:22 1development tom stevens
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tim Pearce 28/11/2018 11:24 Blocks 114142
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Matthew Slocombe 28/11/2018 14:03 matthew slocombe 1development
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Matthew Slocombe 28/11/2018 14:03 ASSIGNED NEW
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Neil Thaxter 28/11/2018 15:50 RESOLVED ASSIGNED
   | Screen saver - Dim and screen off doesn't match seatback when in Ent on/off HU2 Tim Pearce 29/11/2018 15:26 VERIFIED WORKSFORME RESOLVED
   |-119295 Screen saver doesn't come on if playing AOD while on the main menu HU1 Mark Tucker 20/11/2018 16:54 2 0.00
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Mark Glover 21/11/2018 12:07 Blocks 113910
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Robert Hills 21/11/2018 16:37 ASSIGNED NEW
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Robert Hills 21/11/2018 16:37 robert hills 1development
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Robert Hills 22/11/2018 16:19 0.5 2.00
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Robert Hills 23/11/2018 08:25 0 0.50
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Robert Hills 23/11/2018 08:25 RESOLVED ASSIGNED
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Robert Hills 23/11/2018 08:25 2018-11-23
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Tim Pearce 23/11/2018 12:01 VERIFIED FIXED RESOLVED
   | Screen saver doesn't come on if playing AOD while on the main menu HU1 Mark Glover 04/02/2021 14:26 CLOSED VERIFIED
   |-119324 Screen saver - Dimmed with logo and pressing monitor capsense doesn't wake monitor up HU1 Robert Hills 21/11/2018 12:07 ASSIGNED NEW
   | Screen saver - Dimmed with logo and pressing monitor capsense doesn't wake monitor up HU1 Robert Hills 21/11/2018 12:07 robert hills 1development
   | Screen saver - Dimmed with logo and pressing monitor capsense doesn't wake monitor up HU1 Robert Hills 21/11/2018 16:23 RESOLVED ASSIGNED
   | Screen saver - Dimmed with logo and pressing monitor capsense doesn't wake monitor up HU1 Robert Hills 21/11/2018 16:23 2018-11-21
   | Screen saver - Dimmed with logo and pressing monitor capsense doesn't wake monitor up HU1 Hing Lee 22/11/2018 00:18 VERIFIED FIXED RESOLVED
   | Screen saver - Dimmed with logo and pressing monitor capsense doesn't wake monitor up HU1 Mark Glover 22/11/2018 10:30 Blocks 113910
   | Screen saver - Dimmed with logo and pressing monitor capsense doesn't wake monitor up HU1 Mark Glover 04/02/2021 14:30 CLOSED VERIFIED
   |-119340 screen is dimm after wake up from screen off HU1 Mark Glover 22/11/2018 10:27 Blocks 113910
   | screen is dimm after wake up from screen off HU1 1 Dev 23/11/2018 11:29 2 0.00
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 26/11/2018 12:28 RESOLVED NEW
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 26/11/2018 12:28 matthew slocombe 1development
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 26/11/2018 14:09 0 2.00
   | screen is dimm after wake up from screen off HU1 Hing Lee 28/11/2018 22:15 REOPENED RESOLVED
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 29/11/2018 10:13 1development matthew slocombe
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 29/11/2018 10:13 NEW REOPENED
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 29/11/2018 10:13 2 0.00
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 29/11/2018 15:49 matthew slocombe 1development
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 29/11/2018 15:49 ASSIGNED NEW
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 30/11/2018 11:46 NEW ASSIGNED
   | screen is dimm after wake up from screen off HU1 Matthew Slocombe 30/11/2018 11:46 1development matthew slocombe
   | screen is dimm after wake up from screen off HU1 Mark Tucker 30/11/2018 13:34 mark tucker 1development
   | screen is dimm after wake up from screen off HU1 Mark Tucker 30/11/2018 13:34 ASSIGNED NEW
   | screen is dimm after wake up from screen off HU1 Mark Tucker 30/11/2018 15:02 RESOLVED ASSIGNED
   | screen is dimm after wake up from screen off HU1 Mark Tucker 30/11/2018 15:02 0 2.00
   | screen is dimm after wake up from screen off HU1 Hing Lee 01/12/2018 07:28 VERIFIED FIXED RESOLVED
   | screen is dimm after wake up from screen off HU1 Mark Glover 04/02/2021 14:27 CLOSED VERIFIED
   |-119493 Screen off - Play VOD, turn screen off, wake VHS up, Now playing is no longer displaying HU1 Matt House 29/11/2018 09:29 ASSIGNED NEW
   | Screen off - Play VOD, turn screen off, wake VHS up, Now playing is no longer displaying HU1 Matt House 29/11/2018 09:30 matt house 1development
   | Screen off - Play VOD, turn screen off, wake VHS up, Now playing is no longer displaying HU1 Matt House 29/11/2018 10:44 RESOLVED ASSIGNED
   | Screen off - Play VOD, turn screen off, wake VHS up, Now playing is no longer displaying HU1 Tim Pearce 29/11/2018 12:09 VERIFIED FIXED RESOLVED
   | Screen off - Play VOD, turn screen off, wake VHS up, Now playing is no longer displaying HU1 Mark Glover 04/02/2021 14:28 CLOSED VERIFIED
   |-120910 Screen saver does not come on after the loading screen has appeared HU1 Dimitrios Kapsopoulos 11/03/2019 08:58 3.0 0.00
   | Screen saver does not come on after the loading screen has appeared HU1 Matt House 11/03/2019 09:42 dimitrios kapsopoulos 1development
   | Screen saver does not come on after the loading screen has appeared HU1 Matt House 11/03/2019 09:42 ASSIGNED NEW
   | Screen saver does not come on after the loading screen has appeared HU1 Dimitrios Kapsopoulos 12/03/2019 08:52 NEW ASSIGNED
   | Screen saver does not come on after the loading screen has appeared HU1 Dimitrios Kapsopoulos 12/03/2019 08:53 1development dimitrios kapsopoulos
   | Screen saver does not come on after the loading screen has appeared HU1 Dimitrios Kapsopoulos 12/03/2019 14:02 0 3.00
   | Screen saver does not come on after the loading screen has appeared HU1 Dimitrios Kapsopoulos 12/03/2019 14:02 2019-03-12
   | Screen saver does not come on after the loading screen has appeared HU1 Dimitrios Kapsopoulos 12/03/2019 14:02 dimitrios kapsopoulos 1development
   | Screen saver does not come on after the loading screen has appeared HU1 Dimitrios Kapsopoulos 12/03/2019 14:02 RESOLVED NEW
   | Screen saver does not come on after the loading screen has appeared HU1 James O'Brien 13/03/2019 15:14 VERIFIED FIXED RESOLVED
   | Screen saver does not come on after the loading screen has appeared HU1 Mark Glover 04/02/2021 14:40 CLOSED VERIFIED
   |-122351 VHS-Map is kicked out when screen saver mode is kicked in HU2 Matt House 31/05/2019 19:36 matt house 1development
   | VHS-Map is kicked out when screen saver mode is kicked in HU2 Matt House 31/05/2019 19:36 ASSIGNED NEW
   | VHS-Map is kicked out when screen saver mode is kicked in HU2 Matt House 31/05/2019 19:55 RESOLVED ASSIGNED
   | VHS-Map is kicked out when screen saver mode is kicked in HU2 Matt House 31/05/2019 19:55 2019-05-31
   | VHS-Map is kicked out when screen saver mode is kicked in HU2 Hing Lee 31/05/2019 22:07 VERIFIED FIXED RESOLVED
   | VHS-Map is kicked out when screen saver mode is kicked in HU2 Luke Jones 03/06/2019 08:23 Blocks 113910
   |-122981 VOD - Able to get VOD playing on both devices HU1 Mark Tucker 12/07/2019 08:51 3 0.00
   | VOD - Able to get VOD playing on both devices HU1 Charlie Cook 26/07/2019 13:30 ASSIGNED NEW
   | VOD - Able to get VOD playing on both devices HU1 Charlie Cook 26/07/2019 13:30 charlie cook 1development
   | VOD - Able to get VOD playing on both devices HU1 Charlie Cook 26/07/2019 13:30 2019-07-29
   | VOD - Able to get VOD playing on both devices HU1 Charlie Cook 05/08/2019 10:34 RESOLVED ASSIGNED
   | VOD - Able to get VOD playing on both devices HU1 Charlie Cook 05/08/2019 10:34 0.0 3.00
   | VOD - Able to get VOD playing on both devices HU1 James O'Brien 14/08/2019 12:15 VERIFIED FIXED RESOLVED
   | VOD - Able to get VOD playing on both devices HU1 Mark Glover 04/02/2021 14:17 CLOSED VERIFIED
   |-126166 Screensaver stops working - Audio now playing HU1 Dimitrios Kapsopoulos 13/03/2020 13:42 2020-03-13
   | Screensaver stops working - Audio now playing HU1 Dimitrios Kapsopoulos 13/03/2020 13:42 ASSIGNED NEW
   | Screensaver stops working - Audio now playing HU1 Dimitrios Kapsopoulos 13/03/2020 13:42 dimitrios kapsopoulos 1development
   | Screensaver stops working - Audio now playing HU1 Dimitrios Kapsopoulos 13/03/2020 13:42 3 0.00
   | Screensaver stops working - Audio now playing HU1 Dimitrios Kapsopoulos 16/03/2020 16:45 RESOLVED ASSIGNED
   | Screensaver stops working - Audio now playing HU1 Dimitrios Kapsopoulos 16/03/2020 16:45 0 3.00
   | Screensaver stops working - Audio now playing HU1 Luke Bailey 20/03/2020 11:39 VERIFIED FIXED RESOLVED
Child Count30